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Simplifying Rooftop Patios, One Pedestal at a Time

At SkyDeck USA, we are dedicated to making the process of buying and installing rooftop patios simple and economical. Our company was born out of a passion for innovative solutions and a desire to revolutionize the industry. As a company, we strive to be more than just a good company, we strive to be an outstanding company that consistently goes above and beyond the expectations of our customers.

Our Core Values

At SkyDeck USA, we believe that our core values are the heart and soul of our company. They define and guide our business and are what you can expect when you choose SkyDeck USA for your rooftop patio projects. Our core values include:

  • Providing innovative products that make our customers' lives easier
  • Being easy to do business with
  • Providing fast and excellent customer service
  • Delivering high-quality products on time
  • Building long-lasting relationships with our customers

How We Make Rooftop Patios Simpler

Our pedestals have a unique adjustment system and removable spacer tabs, making it easy to get the pavers perfectly straight and level the first time with fewer shims, thus reducing labor costs as much as 30% vs. other pedestal systems. On top of this labor savings, our purchase price is lower than the competition. Our pedestals come fully assembled in the box to reduce onsite labor for your crew.

Design & Installation

We can help you streamline the installation process. As our customer, you can send us your architectural drawings and we will provide free consultation on how to optimize your installation, including how to best lay out the project, where and how to begin laying down your first rows of pavers, and any potential tricky spots you may run into. We are so committed to your success that we will even come to your jobsite to help train your crew on the tricks to installing pavers for a reasonable additional fee.

Fanatical Customer Service

We believe that the true measure of a company is how well it serves its clients by being responsive to their needs and delivering quality products on time, every time. We have been building our reputation slowly, the best way, with quality products, competitive prices, and fanatical customer service.

Product Return Policy

We understand how difficult (impossible?) it is to accurately estimate the number and sizes of pedestals that will be needed for a given project. To make it easy on our customers, we offer a return and refund policy (less an 18% restocking fee) for all complete pedestals that are returned in re-sellable condition. No need to separate and organize them. Just throw the extra parts in a box and mail them back to us. We'll sort and assemble them and credit you for them, no matter how much time has passed since your purchase.

Fast Delivery

We maintain a complete inventory of all pedestal sizes and offer fast shipping with delivery typically within 3 business days of order. We can even expedite rush orders with same-day service.

Reviews
Positive: SkyDeck's customers have reported overwhelmingly positive experiences with the company, praising its products, customer service, and responsiveness.
Negative: SkyDeck's customer Jacob Kear reported a negative experience with the company, citing demanding and unreasonable expectations.

Customer Reviews for SkyDeck

SkyDeck has received extremely positive reviews from customers, with many praising the company's customer service, product quality, and responsiveness. Some customers have reported having a negative experience with the company, citing demanding and unreasonable expectations.

Product Quality and Performance

Several customers have praised SkyDeck's products, stating that they have exceeded expectations in terms of quality and performance. One customer, Ted Kamp, reported that the company's aggregates have been able to withstand heavy traffic and wind loads, solving a major issue for his university's patio.

Customer Service

Customer service has been a major strength for SkyDeck, with many customers praising the company's responsiveness and willingness to help. Cori Eagan, in particular, has been singled out for her patience, knowledge, and ability to communicate effectively.

Positive Feedback

Several customers have reported positive experiences working with SkyDeck, citing the company's ability to deliver high-quality products and provide excellent customer service.

Negative Feedback

Only one customer, Jacob Kear, reported a negative experience with SkyDeck, stating that the company was demanding and unreasonable in its expectations.

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